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Virtual PBX Cloud business telephony with CRM integration in Baku

Your customers will always reach you: Virtual PBX will play a voice greeting for each call, route it to an available employee, make a recording and much more. No more missed calls!

(012) 599-13-33
  • CRM Integration
  • Call recording
  • Multi-channel numbers
Collabo virtual PBX: personal account on a laptop, mobile app and a Yealink IP phone

What is Virtual PBX

This is the most modern way to organize telephony in your company. It is perfect for both a company with 3 employees and one with 50. Do you know how many calls your company misses? How much profit do you lose because of this? Our Virtual PBX will ensure that every customer reaches your employees, and if they don't reach them, you'll be notified so you can call them back. You will always have full control over your telephone sales.

Key Features

For customer communication

  • Multi-channel numbers

    No matter how many customers call you, their calls will always be received by the Virtual PBX.

  • Voice greeting

    Virtual PBX will play a pre-recorded file, which will strengthen the reputation of a serious company.

  • Call distribution

    Virtual PBX will determine which employee is available and direct the call to them.

  • Auto-dialing

    Virtual PBX will call each customer from the list and announce your message.

  • Conference rooms

    Organize audio meetings with colleagues and clients and invite up to 100 participants.

  • For impatient customers

    The PBX will inform the customer of their queue number and offer to request a callback or leave a message on the answering machine.

For employee monitoring

  • Call recording

    Call monitoring disciplines employees and makes them communicate with customers effectively.

  • Statistics

    How many calls did each employee make? What is their duration?

  • Missed call control

    For each missed call, you will receive a notification by email or Telegram so you can quickly call back.

  • Online listening and prompting

    Monitor managers' communication with customers in real-time and provide prompts when needed.

  • Service quality assessment

    After the call, the PBX will ask the customer to rate the employee's work and will show their rating in the History.

What the personal account looks like

Call history and recording

All calls are displayed in the personal account. Listen to them online. Sort calls by customers and employees.

Convenient mobile application

View call history, listen to recordings, and configure the Virtual PBX right from your smartphone.

Collabo mobile app screens: statistics, call history and call details

CRM Integration

Virtual PBX is integrated with all major CRM systems in Azerbaijan and the CIS

  • amoCRM
  • Bitrix24
  • Planfix
  • 1C
  • Klientiks
  • MoySklad
  • Omnidesk
  • PrimeGate
  • RetailCRM
  • Roistat
  • Albato
  • YCLIENTS

Virtual PBX Tariffs

Connection is free. You only pay for the functionality you need.

Basic

Tariffs: ₼50

  • Up to 6 numbers
  • Basic PBX functionality

* During the first month, all PBX functionality will be enabled, including analytics tools and call recording, to familiarize you with the full capabilities of the service.

Small Business

Tariffs: ₼150

  • Up to 15 numbers
  • Basic PBX functionality
  • Analytics
  • Call recording (one year storage)

* During the first month, all PBX functionality will be enabled to familiarize you with the full capabilities of the service

Medium Business

Tariffs: ₼300

  • Up to 30 numbers
  • Basic PBX functionality
  • Analytics
  • Call recording (one year storage)
  • Tools for sales department
  • CRM integration

*if you are interested in the "Enterprise" tariff, contact our sales department for details

*Note: The tariffs shown in the table do not include VAT. VAT corresponds to the requirements of the Tax Code of the Republic of Azerbaijan.

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